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Our commitment

BIOSYSTEMES is committed to helping you to achieve the most out of your FIZZ software package, and in guaranteeing the long-term value of your investment.

Our friendly team is selected so that you always have:

  • skilled partners available at all stages of our collaboration,
  • a software tool at the leading edge of sensory science packages.

Since the beginning of our collaboration

Our user license

Defined for maximum efficiency, it allows you to:

  • use one master computer for the data collection,...
  • install the software on additional workstations on the same site to create the tests and analyse the results.

Our service

Defined for an efficient start with your software license:

  • two days on site to install the software and train your team, with a program adapted to your needs,
  • six months hot-line and upgrades.

Our guarantees

We propose our optional maintenance contract that guarantees:

  • full access to our support service,
  • all software upgrades without additional costs.

Our training

Training days are held regularly:

  • basic training for new members of staff,
  • advanced training on specific themes; for example, panel performance or rapid sensory methods.